Bello AI
AI-powered social discovery app for newcomers in a new city
Bello helps newcomers feel more comfortable building connections through conversational onboarding, curated weekly experiences, and AI-guided group interactions designed to reduce social pressure and loneliness.
Role
Research
Product Strategy
Design System
Product Design
Team
2 Designers
1 Mentor
(Design Lead at Gemini)
Timeline
Jan 2025 - May 2026
Tools
Claude
Nano Banana
Figma Make
Figma
Presenting Bello
Problem
People aren’t struggling to find events in a new city.
They’re struggling to feel comfortable enough to connect.
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Moving to a new city often leads to social isolation and disconnection
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Existing platforms can feel overwhelming and socially intimidating
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Large group settings create pressure and hesitation for newcomers
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Many people want connection, but don’t feel emotionally ready to participate
Opportunity
Designing social experiences around emotional comfort
How might we help newcomers feel less isolated and more emotionally comfortable while
building connections in a new city?
Primary Research
Julian (34 years)
Recently relocated professional
“I moved here for work, but I want a life outside work too where people talk about things beyond AI. In this busy city, plans get cancelled so often.”
Araav (22 years)
New graduate studentl
“I don’t know anyone here yet. I just wish I had a small circle to explore the city with me on a budget.”
Stella (30 years)
Recently relocated residentl
“I’m excited to meet new people, but I’d feel more comfortable if I had a smaller, close-knit group to begin with.”
Secondary Research
The online patterns validated the problem
Competitive Analysis
Existing platforms prioritize discovery & not emotional comfort
Research Synthesis
The challenge wasn’t access to people, it was emotional readiness.
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People wanted connection, but hesitated initiating it
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Too many choices often created social overwhelm
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Large groups felt intimidating for first-time interactions
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Emotional comfort played a bigger role than event discovery itself
This led to a key insight:
Product Strategy
5 Personalized Events Per Week
Reducing social overwhelm through intentional discovery
By limiting discovery to five personalized events per week, Bello reduces decision fatigue and makes social experiences feel more intentional, manageable, and aligned with evolving user interests.
Flexible Group Sizes to socialize
Building confidence through smaller social interactions
Bello allows users to choose group sizes based on their comfort level - helping them start with smaller interactions and gradually build confidence connecting with larger groups over time.
AI That Learns & Adapts Over Time
Creating more emotionally aware recommendations
Bello’s AI continuously learns from user interests, participation patterns, and comfort preferences to create experiences that feel more natural and meaningful to them.
Future Growth & Monetization
Creating revenue through featured experiences and partnerships
Bello generates revenue through featured cafés, workshops, events, and ticketed experiences promoted within the platform. Users can discover both free and paid activities tailored to their interests, comfort levels, and budget preferences.
This allows Bello to create a personalized discovery experience for users while enabling businesses and experience hosts to reach more relevant communities.
Design System
Defining Visual Language +
Building a Unified Prompt System
We explored a warm, conversational, and emotionally approachable visual language for Bello through moodboards, typography, colors, and UI explorations. To maintain consistency while collaborating in Figma Make, we created a unified prompt system defining Bello’s interaction style, tone, and component behavior.
Prompting Gemini for Illustration Style
Using Gemini and Nano Banana, we experimented with prompts to define Bello’s illustration language — playful line art, expressive characters, warm tones, and lightweight city-based storytelling visuals.
Solution
Voice-Based Conversational Onboarding with Bello Agent
Early onboarding concepts used multiple step-based flows, but usability testing showed that too many selections and screens made the experience feel lengthy and overwhelming.
Based on this feedback, my team and I redesigned the experience into a voice-based conversational onboarding flow where users could express their interests, comfort levels, and preferences more naturally.
Before
After
Weekly Wednesday Drop
Every Wednesday, Bello curates five personalized experiences based on user interests, comfort levels, budget preferences, and evolving participation patterns. The weekly drop model was designed to reduce decision fatigue and create a more intentional rhythm around social discovery.
If users join before Wednesday, Bello continues learning their preferences while recommending solo experiences until their first curated drop arrives.
Bello Agent–Guided Group Conversations
Before meeting in person, Bello first creates personalized groups based on shared interests, comfort levels, and social preferences. Within these groups, the Bello Agent introduces AI-generated icebreakers and contextual prompts to help conversations feel more natural and less intimidating.
Reflection
User research revealed that people were not just looking for social discovery, but emotional comfort while navigating a new city. It showed how the most important user needs are often the hidden emotional layers beneath the problem.
AI tools accelerated exploration and productivity, but the quality of the experience still depended on creative thinking, design knowledge, and years of design practice.
Even with unified prompts and generative workflows, many moments still required thoughtful intervention, interaction refinement, and applying design principles beyond what AI could understand on its own.
Let's Build
Together
© 2026 Shimona Roy